Who this notice covers
This notice describes how the TAVOXE website handles enquiries from buyers, manufacturers and other business contacts. For questions about the identity of the contracting operator or the handling of your information, write to info@tavoxe.com before supplying sensitive information.
Information you share
Enquiry forms request your name, company, business email, telephone or WhatsApp number, sourcing origin, destination and product or cargo requirements. Our hosting services may also process basic technical logs needed to protect and operate this website. Please do not send passwords, payment-card information or sensitive personal documents through these forms.
Why we use it
We use enquiry details to respond to the request you initiate, evaluate a potential business relationship, coordinate authorised sourcing or logistics discussions and protect the service against misuse. Depending on the circumstances, processing may be based on taking steps at your request before a contract, legitimate business interests or consent where required. You can ask us to stop optional communications at any time.
Who may receive information
We use website hosting and technical service providers. If you ask for sourcing or shipping assistance, relevant information may be shared with prospective suppliers, inspection providers, logistics partners or advisers when necessary to evaluate your request. We do not sell enquiry contact details. When you contact us through WhatsApp or social media, those providers apply their own privacy terms.
International data handling and retention
Cross-border trade enquiries may involve participants in India, China, the UAE, UK, EEA and other markets. Before sharing personal information internationally, we must assess the applicable transfer rules and safeguards. We retain enquiries only for as long as justified by response, business record, dispute and legal obligations; you can ask for details of the retention period relevant to your enquiry.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability of personal information, and withdraw consent where consent is the basis. To exercise a right, contact us by email. UK and EEA individuals may also complain to their competent data-protection supervisory authority.
Website technologies
Essential technologies may be used to deliver the website and keep forms secure. See our Cookie Policy for details. Marketing or non-essential analytics technologies must not be enabled without the appropriate notice and consent controls.
Questions about this notice? Email info@tavoxe.com.